Privacy policy

Espresso Capital Ltd. (“Espresso”) values and respects the privacy of its users.

This privacy policy sets out how we collect, use, disclose and otherwise process personal information from our website https://espressocapital.com/ (the “Website”) and when you contact us.

TABLE OF CONTENTS

  • Collection and Use of Personal Information
  • Sharing of Personal Information
  • Website Information and Cookies
  • Safeguards and Retention
  • Your Choices
  • Access to Personal Information
  • Changes to the Privacy Policy
  • Contact Us

COLLECTION AND USE OF PERSONAL INFORMATION

Email Communications: If you sign-up for our email communications such as our monthly newsletters, we will collect your name and email address. You can opt-out of receiving these communications by clicking the unsubscribe link at the bottom of the email or by contacting us below at Contact Us. Please note that if you unsubscribe, you may continue to receive certain transactional or account-related communications from us.    

White Papers and Webinars: We may collect your first and last name, business email, job title, company name and industry to facilitate the download of our white papers and to enable you to view our webinars.

Downloadable Content for Investors: If you request a copy of a fund fact sheet, offering memorandum or subscription documents, we will collect your first and last name, email address and whether you are an accredited investor or an investment advisor.This information is used to facilitate the download of the requested documents.  

Employment:  In connection with a job application or related inquiry, you may have provided us with certain personal information about yourself (as in a resume, cover letter, or similar employment-related materials). This information will be used to assess your suitability for employment and to respond to your application for current and future career opportunities.

Surveys and Research: From time to time, we may offer you the opportunity to participate in one of our surveys or other research projects. The information obtained through our surveys and research projects is used in an aggregated, de-identified form. We use this information to help us understand our users and to enhance our Website.

Contact Us: When you contact us with a comment, question or complaint, you may be asked for information that identifies you, such as your first and last name, email address, industry, company name, company website, annual revenue (if applicable), loan amount needed (if applicable), and phone number along with additional information we need to help us promptly answer your question or respond to your comment.  We may retain this information to assist you in the future and to improve our customer service and product and service offerings.

Call Recording: We may monitor and record our telephone conversations with you for training and quality assurance purposes. You will be provided with a notice at the beginning of any call that is being recorded. If you do not wish to have your call recorded, please let us know at that time.

SHARING OF PERSONAL INFORMATION

Service providers: Your personal information may be transferred (or otherwise made available) to, maintained or processed by our affiliates and other third parties in the US, Canada or other jurisdictions who provide services on our behalf. We use service providers to send communications, provide back-office support functions, host the Website and operate certain of its features, and provide advertising and marketing services. If personal information is transferred to the US or another foreign jurisdiction, it will be subject to the laws of that jurisdiction and may be disclosed to or accessed by the courts, law enforcement and governmental authorities in accordance with those laws. Our service providers are given the information they need to perform their designated functions and are not authorized to use or disclose personal information for their own marketing or other purposes.

Legal and compliance: We and our Canadian, US and other foreign service providers may disclose your personal information in response to a search warrant or other legally valid inquiry or order, or to another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise may be required or permitted by applicable Canadian, U.S. or other law or legal process, which may include lawful access by US or foreign courts, law enforcement or other government authorities. Your personal information may also be disclosed where necessary for the establishment, exercise or defense of legal claims and to investigate or prevent actual or suspected loss or harm to persons or property.

Sale of business: We may transfer any information we have about you as an asset in connection with a proposed or completed merger, acquisition or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of our assets or securities, as part of a corporate reorganization or other change in corporate control.

WEBSITE INFORMATION AND COOKIES

Visiting our website:  In general, you may visit our Website without telling us who you are or submitting any personal information. However, we collect the Internet protocol (IP) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system and average time spent on our Website. We use this information to help us understand our Website activity and to monitor and improve our Website.

Cookies:  Our Website uses a technology called “cookies”. A cookie is a tiny element of data that our Website sends to a user’s browser, which may then be stored on the user’s hard drive so we can recognize the user’s computer or device when they return. You may set your browser to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from our Website, you may not be able to take advantage of all the Website features.

Analytics: We may use a third party such as Google Analytics to help us gather and analyze information about the areas visited on the Website (such as the pages most read, time spent, search terms and other engagement data) in order to evaluate and improve the user experience and the Website. These third parties may use cookies and other tracking technologies. For more information about Google Analytics or to prevent the storage and processing of this data (including your IP address) by Google, you can download and install the browser plug-in available at: https://tools.google.com/dlpage/gaoptout?hl=en. You can also obtain additional information on Google Analytics’ data privacy and security at:

Third-party links:  Our Website may contain links to other websites we do not own or operate. We provide links to third party websites as a convenience to the user. These links are not intended as an endorsement of or referral to the linked websites. The linked websites have separate and independent privacy policies, notices and terms of use. We do not have any control over such websites, and therefore we have no responsibility or liability for how the organizations that operate such linked websites may collect, use or disclose, secure and otherwise treat personal information. We encourage you to read the privacy policy of every website you visit.

SAFEGUARDS AND RETENTION

We have implemented reasonable administrative, technical and physical measures in an effort to safeguard the personal information in our custody and control against theft, loss and unauthorized access, use, modification and disclosure. We restrict access to your personal information on a need-to-know basis to employees and authorized service providers who require access to fulfil their job and service requirements.

We have personal information retention processes designed to retain personal information of our customers for no longer than necessary for the purposes described above or to otherwise meet legal requirements (which may extend beyond the end of your relationship with us).

YOUR CHOICES

As indicated above, if you have signed-up to receive our email communications, you can unsubscribe any time by clicking the “unsubscribe” link at the bottom of the email. Alternatively, you can opt-out of receiving our email communications by contacting us as provided below at “Contact Us”.

ACCESS TO PERSONAL INFORMATION

You have the right to access, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law by emailing or writing to us as provided below at “Contact Us”. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records.

CHANGES TO THE PRIVACY POLICY

This privacy policy may be updated periodically to reflect changes of our personal information practices. We will post the updated privacy policy on our Website.

CONTACT US

If you have any questions or comments about this privacy policy or how we or our service providers treat your personal information, or to request access to your personal information in our records, please contact us at:

Martin Ross, General Counsel
+1 416 800 1785
martin@espressocapital.com