Achieving a higher valuation
Austin-based Tenfold, the leading iPaaS for contact centers, used venture debt to increase its valuation prior to being acquired.
As the leading Integration Platform as a Service (iPaaS) for contact centers, Tenfold integrates with CRMs like Salesforce and Microsoft Dynamics, and voice providers, such as Avaya and RingCentral, to create a unified customer profile. In early 2021, the company secured a $12 million credit facility from Espresso Capital to accelerate its marketing efforts, make key hires across the business, and drive growth.
By allowing Tenfold to further scale its business and extend its runway, the facility helped put the company in a position of strength when it was acquired by LivePerson, Inc., (Nasdaq: LPSN) later that year.
As a result, the company achieved a higher valuation, which ultimately led to a better outcome for the Tenfold team and its existing investors Andreessen Horowitz and Next Coast Ventures.
$12 million Junior credit facility
Date of facility May 2021
Company profile Tenfold is the leading iPaaS for contact centers
Sponsors
Andreessen Horowitz, Next Coast Ventures
Jeff Cotten
CEO, Tenfold
Espresso was a great partner. Not only do we share a common philosophy around the importance of investing for growth, Espresso also brings significant investment experience to the table that ultimately helped better position us for this great exit.